For All Things Citrix. So I work at a Hospital help desk and once in a while we will get callers calling from home (mostly on the weekdend) regarding launching Citrix applications on their Mac laptop. Citrix applications are launched via a Citrix portal. Users will log into the designated hospitals Citrix page (once logged in, NetScaler is in the web address), and then they will see a list of applications they can launch via using the Citrix Receiver. Today, I had a lady call in using Mac OS Sierra 10.12.3. No matter what I tried, I could not get the.ica files to actually open in Safari nor Chrome. Here is the workflow and results: • Logged into Citrix page • Clicked on the designated icon, which launches an.ica file.

A small little spinning wheel would begin under the icon, followed by the, Citrix 'Starting application,' window. • Finally after a few seconds, that 'starting application' window would disappear, and on the takbar on the bottom of the page, the Citrix Viewer icon would show up. It would start bouncing up and down and then suddenly, a very tiny looking taskbar would flash next to the Citrix Viewer icon at the bottom (on the taskbar) and then go away.

Choose to download and install the Citrix Receiver After the installation is complete, when prompted to Add Account or Finish, just click Finish Once installed, proceed to our Logon Site at to log in and click on the applications you wish to use.

• I never got any error messages, the.ica (or maybe the Citrix Viewer) would not launch the.ica file to allow access to the application. She was currently using MacOS Sierra 10.12.3 and Citrix Receiver for Mac 12.5. Would possibly Receiver 12.3 work? I was so frustrated not being able to fix her issue.

• Citrix Receiver for Mac software version 12.7 or higher is required. • Download and install the version 12.7. Best speakers for mac pro.

NOTE:Users on Mac OS X 10.9: Citrix Receiver 12.5 only supports upto Mac OS X 10.9.