Dec 12, 2018 - Mail 11.2 on El Capitan; Mail 11.2 on Sierra (10.12); Mail 11.5 on Mac OS X. Due to how modern mail clients handle security, this is now NOT. Full Name: This is how you'd like your name displayed when sending email. – Apple Mac OS X Mail Support.

Mail might say that it’s unable to connect because of a problem with the mail server or network. For example, the message might refer to a connection that timed out, or too many simultaneous connections: If you're connected to the Internet but the connection timed out, your email provider could be experiencing a service outage. Contact them for help, or check their website for a system status page. Shows the status of iCloud Mail and other services.

Status pages are also available for and, for example. If the message refers to the number of simultaneous connections, too many of your devices are checking your email account at the same time. Quit Mail on one or more of your other devices. Mail might say that your account appears to be offline due to a network problem.

If you're connected to the Internet but your account appears to be offline, your email settings might no longer be correct. To view your current settings in Mail, choose Preferences from the Mail menu, click Accounts, then select your email account.

Your Mac automatically uses the correct account settings for many email providers. You can use to view those settings, or. Then compare them to the settings you see in Mail preferences. Incoming or outgoing email might take longer to arrive than you expect, or it might arrive on one device before arriving on another device. Email delivery is scheduled by your email provider, and delivery time could also be affected by your Internet provider. If you often experience significant email delays, contact your email provider or Internet provider. If the delays occur only when communicating with a particular person, that person may need to contact their email provider or Internet provider. Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement.

Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Risks are inherent in the use of the Internet. For additional information. Other company and product names may be trademarks of their respective owners.

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Knowledge Base • • • • Changing Apple Mail's default Sent Messages folder to the Sent folder Changing Apple Mail's default Sent Messages folder to the Sent folder Please take a read over this on all of your mail apps and devices. It's important to understand the 'rules' for how this must work before making any configuration changes. Apple Mail defaults to a sent mailbox/folder named 'Sent Messages'.

If the option to 'Store sent messages on the server' is active it will create a folder called 'Sent Messages' on the server and use that folder to save copies of sent messages. This conflicts with many other applications which use the folder 'Sent' instead. Here's how to change the default sent mailbox using Apple Mail on macOS 10.12 Sierra: • Open Mail and choose the 'Mail' menu in the upper left. Select Preferences. • Choose the 'Accounts' Tab at the top, then select the account you wish to adjust in the list on the left • Select the 'Mailbox Behaviours' tab on the right • Under 'Sent Mailbox' use the drop down to select the folder called 'Sent'. Be sure that it is a folder underneath the header indicating your server-side email account and NOT 'On My Mac' (that is a local folder).