
Microsoft Onenote For Mac Freezing
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My Onenote keeps freezing (about every 10-15 seconds) when I try to type of scroll or pretty much anything at all. If I scroll too fast or start typing I get the rainbow loading thing where my mouse is and it lasts about 10 seconds each time. This is severely impacting my ability to do anything on the app.
I have checked for recent updates and there are none available at this time. I just updated not too long a go. I didn't have this problem before, so it almost seems like the update actually caused this issue. Hi kels741, Thanks for posting in our forum. We will try our best to provide support for you.
To better address the behavior you encountered, could you please share the following information with us? • Your OS version and detailed Office version(OneNote>About OneNote). We will test in the same version as you to see the outcome. • Please confirm whether this behavior persists with a new notebook. • In addition to updating OneNote, d id you install or update other software before this behavior started to happen? • Please and launch OneNote to see the outcome.
Disclaimer: Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the information you receive from the third-party linked sites or any support related to technology. Regards, Zixuan. Also, I tried the safe reboot thing and it made my computer spazz out. It looked like my computer was dropped in water or something.
The screen was messing up and it was taking a really long time for anything at all to load. So no, that does not at all fix the issue.
I couldn't even open Onenote when I booted my computer like that. After a couple minutes I immediately restarted my computer. It didnt seem like it was good for it to be acting that way. Especially if that mode was suppose to fix the problem. Hi kels741, Thanks a lot for your update.
We tested with version 12) in our end and it works fine. Since we can't repro in our end, could you please follow the article below to completely uninstall Office 2016 for Mac and reinstall it to see if it helps? ( Note: please back up the following folders before you delete them: UBF8T346G9.ms, UBF8T346G9.Office, UBF8T346G9.OfficeOneDriveSyncIntegration, UBF8T346G9.OfficeOsfWebHost, UBF8T346G9.OneDriveStandaloneSuite ) If the issue persists after you completely uninstall and reinstall Office 365 for Mac, we'd like to suggest you create a new user account to sign into your Mac to see the outcome? This helps us to confirm whether the issue is related to your original user profile. If the issue doesn't occur in new user account, you may use it or contact to get related expert support about the original user profile. Disclaimer: Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the information you receive from the third-party linked sites or any support related to technology. Regards, Zixuan.