If you are having problems opening QuickBooks Desktop, this is a great place to start troubleshooting! Learn to resolve issues related to opening the QuickBooks program or specific QuickBooks company file to get you back to business in no time. Before You Start Troubleshooting • Before troubleshooting the company file, make sure the issue is related to the company file rather than the program itself. Also, make sure that QuickBooks is updated to the latest release. • Press and hold the Ctrl key while double clicking the QuickBooks Desktop icon. Note: Do not let go of the Ctrl key until you have the No Company Open window in QuickBooks. • If the program fails to open while holding the Ctrl key, see for steps to resolve, as the following will not help.

• If the program does open, proceed below. • Verify that only one computer is hosting your company file. Turn off hosting in all computers aside from the server. • From the QuickBooks File menu, select Utilities. • Select Stop hosting multi-user access.

The payroll data that you enter will be lost when the file is converted back to QuickBooks for Mac since. Open the company file in QuickBooks Desktop for Mac.

Quick tip: If you see anything other than Stop hosting multi-user access, it mean s hosting is currently turned off on that computer. Quicken update for mac. • Once you verify that hosting is disabled, proceed below. • • Make sure that your QuickBooks Desktop Program is not corrupted. Open a sample company file and if you get an error, proceed to troubleshooting Solution 7 QuickBooks Desktop Installation. If these steps fail to resolve your issue, proceed below to follow the details steps. Solution 1: Open the QuickBooks Company File directly from QuickBooks Desktop If you have determined with the steps above, that you are having problems with only one company file (not the program itself), then sometimes moving it to your Windows desktop can help if there are any folder permission issues.

• From the QuickBooks File menu, select Open or restore company. • Select the appropriate radio button for the type of file that you are trying to open. • Browse the location of the file. • Select the file and click Open.

Note: You will be prompted to select the location where you want to restore the file if you are opening a.QBX,.QBB or.QBM file. Best case for mac air 13. Solution 2: Prevent QuickBooks Desktop Windows from Automatically Opening If there are many windows opened in your company file, try suppressing them from opening automatically. • On the No Company Open window, select the company file.

• Press and hold the ALT key and click Open. Note: If QuickBooks displays a log in window, type in the password, press and hold the ALT key and click OK. Do not let go of the ALT key until the company file opens fully or an error message is displayed. If you are able to open the company file without error, follow the steps bellow. • From the Edit menu, click Preferences. • Click Desktop View and select Don't save the desktop. Solution 3: Rename the.TLG and.ND Extensions on Your QuickBooks Company Files If the TLG and ND files (special file types that accomany your company file) become damaged, renaming them to old can help the file open.

• Open the folder where the QuickBooks company file is saved. • Right-click the transaction log file and rename it to [company file name]OLD.qbw.TLG.

It has the same name as the company file with a.tlg file extension. Quick tip: Follow the same process in order to rename the.ND file. • Open the company file. QuickBooks will automatically create a new.TLG and.ND files. Important: • Deleting.TLG files are not recommended as it can be used to recover lost data. • To prevent the error from happening again, always copy the transaction log file with the company file when moving data from one computer to another.